Wednesday, May 9, 2012

How do i get my ATI HD 5770 video card to display?

750W PSU

1.86 Intel Duo Processor

2GB DDR2 Ram

Motherboard: ASUS P5LP-LE



I just got my new Video card and all i have is a black screen. I uninstalled the drivers to my old ATI HD 4650 card, and i have my BIOS set to read the PCI slot for Video. I still have my on board video drivers installed? When i plug in my display all i get is a black screen. Please help.|||don't remove on board drivers

uninstall new card drivers

with power off, remove card

connect monitior cable to onbard video output

disable on board graphics in device manager

shut down



install new card in PCI-E X16 slot

make sure you connect the 6 pin PCI-E Power connector

connect monitor cable to new card

power up computer

go into BIOS and make sure video card is directed to the PCI-E X16 slot, NOT PCI

Boot up

install drivers

Play Battlefield Bad Company 2



would be nice if your processor is faster for that card, not a major issue, but a slight bottleneck.



How did you install the new drivers if your new card won't display?



EDIT**

in response to if you disable onboard video drivers:

I have read that you don't have to do that and when I add in a card to a motherboard that has onboard video, I normally just disable it in windows through the device manager. It uninstalls nothing, making it easy to go back to on-board graphics. Whne you disable the on-board graphics, a picture still shows, but it is basicly a graphics card without drivers, very low resolution, and not able to do anything but display very simple text and images. So you will be able to shut down. This way has worked for me, but I have heard of other people having problems, they actually disable it through the BIOS. Some recommend it that way. If you can get it to work without uninstalling your onboard drivers, that would be better.|||1) remove the power cord from your computer.



2) safely un-seat and remove the graphics card.



3) plug the monitor into the ON-BOARD graphics card.



4) turn the computer on.



3) boot into your BIOS by following your on screen instructions.



4) navigate to your on-board video option, and disable it. Save & Exit.



5)turn the computer off.



6) remove the power cable.



7)re-seat the graphics card, ensure that it is firmly seated and the appropriate 'clicks' have been heard. Ensure proper power connects are placed.



8) turn the computer on.



If this does not provide you with any resolution, ensure that you have the proper power supply connectors to power the card. Occasionally you will find 4 and 5 pin females that have the same shape physically, but on the interior, have a different design and do not align correctly.



If this is not the case - do you have 'beeps' when the computer boots? If so, this is a compatibility issue.



If the issue continues to persist, you'll need to use the card in separate machines to see if it has something to do with yours.



Should the card not work in another Machine, voila.



If you don't have access to another Machine, there are plenty of Computer Stores that are self owned you can walk into and ask to 'seat it and boot it'.



They will do this for you because they expect that if the card DOES work, you'll bring your computer back their to have it fixed. You, being the wiser more assertive Yahoo! Answers Aficionado you are - will come right back here after you get your answer with a new question. :)|||first check your connections again, (monitor cord to pc, monitor power cord, and the graphics card you plugged in, power cord for graphics card)



if you dont get anything, try finding a way to switch to your on board graphics (maybe in bios)



once you get your picture back, install your new graphics card drivers. (you might have to uninstall existing drivers, restart the pc, and install new ones.. and restart again)



this would be easy if i could sit at your pc..... PM me if you got questions.|||Alot of newer cards have a power plug in back. Make sure there's power hooked up to it. Also, the bus speed on your motherboard may not be able to push a card like a 5770.

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